Any book purchased on the YNU website can be returned for a full refund within 28 days of delivery. Items must be returned in the condition in which they were received and postage will be paid by the customer for returns.
If books are received in a faulty or damaged condition, customers will be entitled to a full refund or replacement upon return of the faulty item. Postage costs will be reimbursed by the YNU on production of a receipt.
(2) Refunds of membership subscriptions
The YNU is unable to offer refunds of membership subscriptions.
3) Payments for YNU Conferences or lunch at the AGM.
Payments for YNU Conferences or lunch at the AGM can be refunded if we are notified no less than 7 days prior to the event.